How to create multi-level auto-receptionists?

Assume, in your company, you’ve got the License Renewal department, the Support department, and the Sales department. The calls should be routed to particular employees within each department.

First, set up auto-receptionists with the IVR menu within each department. Then, create a customer-facing receptionist with IVR options to choose a department. Configure each digit to forward a call to a department-level auto-receptionist.

Finally, clients calling you will hear an audio prompt, select a department, and then they will be provided with an option to choose an employee.