What is the Audio Library?

The Audio Library is a collection of voice prompts such as greetings and IVR scripts.

Create and store voice messages in the Audio Library. You can leverage these audios in:

  • Call queues
  • Auto-receptionists
  • IVR menus
  • Call forwarding
  • Voicemails
  • etc.

On the Audio Library page, you’ll see all available tracks with details such as a name, duration, and creation date.